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CASE STUDY

ROAD TO SUCCESS: OUR E-LEARNING JOURNEY WITH NATIONAL HIGHWAYS

NATIONAL HIGHWAYS

THE COMPANY

National Highways, a government-owned company, is responsible for maintaining and improving England's strategic road network.  They manage a vast network of motorways and A-roads, covering over 4,400 miles. With a focus on safety, customer service and delivery, National Highways is committed to delivering a world-class road network for all users.

INTRODUCTION

​As a leading infrastructure provider, National Highways recognises the critical role of training and development in maintaining a highly skilled workforce. To support them in their ongoing efforts, we partnered with National Highways to create a diverse range of interactive and engaging e-learning modules tailored to their specific needs. These modules aimed to equip staff and supply chain partners with the knowledge and skills necessary to excel in their roles and contribute to the success of the organisation.

CHALLENGES

There were several key challenges:

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  • Diverse Audience: National Highways needed training materials that catered to a diverse range of employees, including staff and supply chain partners.

  • Tailored Solutions: Developing e-learning modules that aligned with National Highways' specific training needs and objectives

  • Engaging Learners: Creating e-learning modules that captured the attention of employees and supply chain partners across various roles and experience levels.

  • Knowledge Retention: Ensuring learners effectively retained information and could apply it to their daily work.

  • Accessibility: Ensuring the courses were accessible to all learners, including those using screen readers and other assistive technologies.

  • Time Constraints: National Highways needed training solutions that could be easily accessed and completed within specified timeframes.​

OUR APPROACH

To address these challenges, we collaborated closely with National Highways to develop a suite of rich-media interactive e-learning modules. Our approach included:

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  • Tailored Content: Designing e-learning modules that aligned with National Highways' specific training needs and objectives.

  • Interactive Elements: Incorporating multimedia components such as videos, animations, and interactive exercises to enhance engagement and learning effectiveness.

  • Scenario-Based Learning: Creating realistic scenarios that allowed learners to apply their knowledge in practical situations.

  • Customisation: Tailoring the modules to align with National Highways' specific policies, procedures, and brand guidelines.

  • Accessibility: We ensured that the e-learning modules were accessible to all learners, working seamlessly with screen-readers and assisted technology.

  • LMS Integration: Designing the modules to seamlessly integrate with National Highways' LMS, enabling effective tracking and management of learner progress.

RESULTS

Our partnership with National Highways resulted in the development of a comprehensive library of e-learning modules that delivered significant benefits, including:

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  • Enhanced Employee and Supply Chain Partner Development: The e-learning modules provided valuable training and skill development opportunities.

  • Improved Knowledge Retention: Learners demonstrated improved understanding and application of key concepts.

  • Increased Employee Engagement: The interactive nature of the modules captured learner interest and improved knowledge retention.

  • Enhanced Operational Efficiency: By providing employees and the supply chain with the necessary skills and knowledge, the e-learning modules contributed to improved operational Efficiency and performance.

  • Supported Continuous Learning: The modules offered a convenient and accessible way for employees and suppliers to access learning and development opportunities.

CONCLUSION

Our partnership with National Highways demonstrates the effectiveness of interactive e-learning in delivering engaging and impactful training. By tailoring our approach to meet their specific needs, we help National Highways achieve their training objectives and drive continuous improvement and success within the organisation.

TESTIMONIALS

I have collaborated with Arctic Spire on seven e-learning modules, resulting in engaging and visually appealing learning interventions. The team's passion and commitment to delivering a positive learning experience for both me and the end users are evident. Over the past two years, I have worked closely with Emma, who has skilfully transformed our vision into captivating visuals. Emma consistently goes above and beyond to address technical challenges, even outside her primary responsibilities. I have thoroughly enjoyed working with Arctic Spire and Emma on these projects and have received positive feedback from learners.

​Emma you are a joy to work with. Patient, hardworking, and full of great suggestions about how we could bring our e-Learning module to life. We have received nothing but positive feedback from end users and positive to see how this learning is now being applied across our organisation with tangible results.

GARY

NATIONAL HIGHWAYS

HANNAH

NATIONAL HIGHWAYS

A SMOOTH JOURNEY AWAITS.  HIT THE HIGHWAY TO SUCCESS.

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