IT TRAINING

PROGRAMMES

Implementing or upgrading a bespoke business system will have a large impact on your organisation. If your users know how to use the solution in the most effective way, you’ll achieve a full return on your investment.


Arctic Spire are experts in creating bespoke end-user training programmes for the implementation or upgrade of any type of bespoke business system, as well as business-as-usual (BAU) refresher training solutions.

TRAINING NEEDS

ANALYSIS 

A Training Needs Analysis (TNA) exercise is undertaken to scope the end-user training phase, providing a clear plan with resources assigned for the development and delivery phases. The TNA report captures the content for each of the sessions required, the duration of the training, the support materials, the geographical dispersion of users and how / where they will be brought together for training.

COURSEWARE

SELECTION 

After a consultation with us you’ll select which training materials to outsource to Arctic Spire for design and development.

COURSEWARE

SELECTION 

After a consultation with us you’ll select which training materials to outsource to Arctic Spire for design and development.

ASSIGN STAFF

Arctic Spire assigns the relevant consultant(s) and architect(s) to your project.

KNOWLEDGE

TRANSFER

Arctic Spire conduct knowledge transfer sessions with your workstream and system experts.

PRODUCE

COURSEWARE

Training materials are produced and translated (if required) for your different end-user groups.

TRAINING

DELIVERY

Arctic Spire either prepare you in-house training team, or deliver your training directly to your end-users.

GO-LIVE

SUPPORT

Arctic Spire provide floor walking and hypercare support during go-live period and provide additional post implementation support if required.

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EXPLORE

WE MAKE TRAINING CAPTIVATING!

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Company Number: 11440737

VAT Reg Number: 318425115